Skip to content
Back

FAQ

FAQ

Frequently asked questions

Short answers about how BapCheck works and what it cannot do.

Getting started

What is BapCheck?

A free guide for travellers in Korea with food allergies or diets. It explains what Korean dishes usually contain, reads Korean food labels, lists chain menus from official allergen tables, and makes a Korean card you show restaurant staff.

How BapCheck works
Is BapCheck free?

Yes. The food card, dish guide, label scanner and SOS screen are free to use.

Do I need an account?

No. All safety features work without an account. A Google account is only needed to save places or post in the community.

My Account
Does the card work without internet?

Yes, once BapCheck has loaded on your phone with a connection. Open your card once before you go out to be sure.

My card

Accuracy and safety

How accurate is the food information?

It depends on the source, and every page shows which one. Dish pages use general recipes, which vary by restaurant. Chain menus use the brand's official allergen table with the date we checked it. No branch has confirmed its own kitchen yet. Always confirm with staff.

How We Check
Does "not listed" mean safe?

No. It only means the source we used does not name it. The ingredient can still be in a sauce, broth or side dish, or reach the food through shared oil or tools.

Can restaurants guarantee no cross-contact?

Usually not. Many Korean kitchens share oil, grills, pots and tools. A brand's allergen table also does not cover a branch's kitchen. Your card asks staff about this so you can decide.

Can BapCheck tell me a dish is safe?

No. It shows what a dish usually contains and what official tables list, so you know what to ask. Only the kitchen knows today's recipe and how the food is prepared.

Is a diet choice treated like an allergy?

No. Allergies and things you choose not to eat (such as pork or meat) are kept apart on your card and in the dish guide, so staff can tell them apart.

Your data and tools

Where are my allergy settings stored?

Only in this browser on your device. They are not sent to our server, and you can delete them in Settings.

Privacy
How does the label scanner work?

Two free text readers run inside your browser and read the Korean on the photo. The photo is not uploaded. You can correct the text, and the result lists the allergen words it found. The recall check downloads the public recall list; a report-number lookup sends only that number.

Scan
What if I have a serious reaction?

Call 119 (free ambulance, interpreters available). The SOS screen shows Korean phrases for people around you.

Emergency SOS

Still have a question?

Send it through Feedback. You get a ticket number to follow the answer.

Feedback & Suggestions